Updated Twilio Privacy Statement and Acceptable Use Policy  
You are our valued customer and your trust is our most important asset.  
We are updating our Privacy  
Statement effective May 25, 2018, and have also updated our Acceptable Use Policy.  
So, we want to  
let you know about the changes and what they mean for you.  
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Twilio  
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We’re Updating Our Privacy Statement and Acceptable Use Policy  
You are our valued customer and your trust is our most important asset.  
We are updating our  
link  
Privacy  
link  
Statement  
effective May 25, 2018, and have also updated our  
link  
Acceptable Use Policy  
dot  So, we want to  
let you know about the changes and what they mean for you.  
What has not changed:  
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There is no change to how we use or share your personal information and your end users’ personal  
information.  
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What has changed:  
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We have updated the format of our  
link  
Privacy Statement  
and added additional details about our data  
processing practices to address new privacy regulations, like the EU General Data Protection  
Regulation (GDPR).  
bullet  
We have added annotations to our  
link  
API docs  
to to further guide you regarding our handling of  
personal information.  
We hope the new format and additional details will help you make better  
informed decisions about your personal information and your end users’ personal information when  
building your software applications on Twilio’s platform.  
bullet  
We’ve updated our  
link  
Acceptable Use Policy  
to make it more customer friendly.  
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Finally, if you are using Twilio to process personal information of people in the EU, you should  
also execute our GDPR ready data protection addendum, which is available on our  
link  
GDPR  
site.  
If you have any questions or concerns, feel free to contact us at  
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email protected  
dot  We're always  
listening and we're here to help.  
Sincerely,  
Team Twilio  
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Twilio  
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If you have any questions or concerns, please email us at  
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