Some important information for you  
We’re ready to support you as the situation develops  ‌   ‌  
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Virgin Money  
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We're here to help  
Hi Smiles Davis  
We appreciate you might be worried about the impact of coronavirus and wanted to get in touch to  
reassure you that we’re here to help with any worries you might have about your finances.  
Our stores, lounges and phone lines remain open and it’s business as usual for now.  
However, we’re  
monitoring the situation closely and we’ll keep you updated if that changes.  
Supporting our customers and colleagues is our absolute priority and we’re working hard to make  
sure we’re here to help however the situation develops.  
It’s also worth remembering that we have a range of apps and online services to help you manage  
your money from home or on the go.  
Finally, if you’ve been affected by the coronavirus (due to illness or self isolation) and you’re  
worried about what this might mean for you financially, we’re here to help.  
You’ll find some more  
information and details on how to contact us on our website.  
The sooner you get in touch, the more  
we can do to help.  
Thank you for being a customer.  
The team at Virgin Money  
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Clydesdale Bank PLC (trading as Virgin Money). Registered in Scotland (Company No. SC 001111).  
Registered Office: 30 St Vincent Place, Glasgow, G 1 2HL.  
Authorised by the Prudential Regulation  
Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.  
VM 29680