email : Webview : Our commitment to your health and safety  
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Holiday Inn Southend  
Dear Valued Guest,  
In light of the recent uncertainty around Coronavirus (COVID 19), we would like to assure you that  
the health and safety of our guests and colleagues is our top priority.  
We are monitoring the developing situation extremely closely, and we are following all guidelines  
issued by Public Health England whilst taking considered measures, including:  
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check Additional communication around hygiene for guests and employees.  
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check  Use of personal protective equipment to clean rooms and guest areas.  
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check  Provision of hand disinfectors at the front desk with additional stations throughout all common  
areas.  
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check  Increased frequency of cleaning within public areas and facilities with the use of appropriate  
cleaning chemicals.  
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check  Robust guidelines for employees on not reporting to work when demonstrating any cold or  
flu like symptoms.  
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Your Travel Plans  
With the government advice in mind that you should not travel and self isolate for 7 days if you  
have had a new continuous cough or a fever (Temperature above 37.8C), we would like to update you  
on our cancellation policy.  
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Read our updated cancellation policy here.  
The health and wellbeing of our guests and team members are our primary concern, so should you have  
any questions, please do not hesitate to get in touch with us on  
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01702 543 001  
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Best wishes,  
Rohit Singh  
General Manager  
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Birmingham, England   B 1 1RH GB  
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