UPS  
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UPS  
COVID 19 is having a dramatic impact on our lives, businesses, and on supply chains.  
I want to share an update on what UPS is doing to keep our customers and our people safe while  
continuing to deliver around the world.  
UPS is following the guidance of global health experts at the World Health Organization (WHO) and  
U dot S. Centers for Disease Control (CDC) on preventing the spread of the COVID 19 virus.  
We are  
reminding our employees about frequent hand washing, and we are regularly cleaning and disinfecting  
our facilities and equipment.  
Importantly, we are asking that our drivers, pilots, and other  
employees stay home from work if they feel sick.  
Many people are asking the same question: is it safe to receive and handle a shipment?  
The WHO and  
CDC have stated that the likelihood of catching the COVID 19 virus by touching cardboard or other  
another shipping container is low.  
From the outset, UPS has maintained delivery services except where limited by government  
restrictions.  
We have also worked in partnership with governments around the world to obtain  
exceptions that allow our shipments to continue in restricted areas.  
UPS has long been a trusted partner in communities around the world.  
As with other global  
humanitarian crisis events, we are helping with relief related to COVID 19 and will continue to  
seek opportunities to assist our communities in need.  
As this situation is evolving rapidly, we have created a  
clickable  
web page  
with information on how UPS is  
responding to COVID 19 and tools you can use during this time.  
UPS’s network planning and operations teams are experienced with adapting to changing conditions,  
and are developing contingency plans to address potential sources of disruption in our air and  
ground networks.  
Our teams are working to continue to serve the supply chain needs of businesses during this time,  
while keeping our employees and customers safe.  
Thank you for trusting us with your business.  
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David Abney's Signature  
  
David Abney  
Chairman and CEO  
UPS  
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