link  
graphic  
Teachable –  
Hey Smiles Davis,  
As concerns about the spread of Coronavirus increase, we’re reaching out with a brief update to let  
you know how the Teachable team is preparing and planning to provide uninterrupted support during  
this time.  
As a digital product, Teachable is not likely to be majorly affected by the current  
situation, however, here is a little bit of information on how our team is working to continue  
providing a best in class experience for Teachable members:  
Our staff is continuing to work normal business hours.  
Our team is carrying on normal business  
operations, and has the resources and tools they need to do their jobs from any location.  
We’re  
carefully monitoring and considering advice from government and health officials in the communities  
where our employees live and work, and we will continue to support our customers and normal  
business operations.  
Our customer care team will continue to provide consistent and reliable support  
link  
from 8am 8pm EDT  
7  
days a week. Technical support will also continue throughout this time.  
If you are on one of Teachable’s payment gateways, you will continue to receive payments on time  
and at your chosen cadence.  
At this time, we have received no indication from Stripe and Pay Pal our  
payment processing partners that there will be any interruptions in service.  
If you are on a custom  
payment gateway, you should consult your payment processing provider directly with any questions.  
We are pleased to offer our platform free of charge to those governmental and healthcare  
organizations working to keep people safe, and to educational institutions who are navigating  
remote ongoing education due to building closures.  
We know that some institutions are currently  
faced with the challenge of moving their offline services online, and providing remote support to  
people and organizations that are dealing with the Coronavirus.  
We want to make sure we do our part  
to support those efforts, and for that reason, we are pleased to offer our platform free of charge.  
To learn if Teachable is right for you,  
link  
click here  
dot  If you are curious to know if your organization  
is eligible, simply  
link  
fill out this form  
dot  
As a company and as individuals, we are committed to positive action during this time.  
We will  
continue to send updates if needed as the situation evolves.  
In the meantime, we encourage you to  
follow  
link  
cdc dot gov  
for the latest Coronavirus updates.  
link  
graphic  
Facebook  
link  
graphic  
Twitter  
link  
graphic  
Instagram  
link  
graphic  
You Tube  
link  
graphic  
Pinterest  
You received this because  
link  
hello at Smiles Davis dot yeah  
  
is the owner of a Teachable school  
Copyright  Copyright  2020 Teachable, Inc.  
All Rights Reserved  
link  
470 Park Ave South 6th Floor New York, NY 10016