March  
2020  
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Sister City New York  
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We are heartbroken to announce the temporary suspension of hotel operations at Sister City.  
This  
decision was difficult, emotional, and one we took very seriously, knowing the acute impact it will  
have on our teams. Our industry has been severely affected by this global crisis.  
Many hotels are  
facing the same challenges and increasingly having to make the critical decision to suspend  
operations.  
It’s our hope that the sooner this is contained, the sooner we can resume hotel  
operations and bring everyone back.  
This is especially tough because we have always been a safe space for others and can’t be that  
right now.  
But we read that China sent relief packages to Italy and included this snippet of a  
poem:  We are all waves from the same sea.  
In these difficult times, this message in a bottle gave  
us hope and reminded us that across the globe, we’re all in this together.  
In this spirit, we set up an  
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Ace Family Fund  
to directly support our teams who need it now.  
We also  
let our representatives know that the millions of hospitality workers affected by COVID 19 require  
a comprehensive relief program.  
You can let them know too, by calling  
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202.224.3121  
to find your  
representative and use your voice or clicking these links to the  
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House of Representatives  
, the  
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Senate  
and the  
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White House  
dot  Thank you for your support and for being a part of Ace; we have nothing  
but gratitude for our lionhearted community who has shown up again and again.  
Sister City  
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225 Bowery  
  
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New York, NY 10002  
  
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sistercitynyc dot com  
  
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at sistercitynyc  
  
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