Game Stop, Inc.  
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Game Stop  
Dear Game Stop Customers,  
The customer is at the core of everything we do, and in light of the World Health Organization  
declaring the coronavirus (COVID 19) a pandemic, our top priority is keeping our customers,  
associates and communities safe as we continue to closely monitor the situation.  
We have assembled an internal COVID 19 taskforce dedicated solely to this issue and have instructed  
our associates to follow the procedures and guidelines recommended by the Centers for Disease  
Control and Prevention (CDC) to help stem the spread of COVID 19.  
In response, Game Stop is taking the following steps:  
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We are providing all our stores with the necessary supply of disinfectant materials and hand  
sanitizer to frequently clean high touch surfaces to kill germs and ensure our stores are a safe  
environment for both our customers and store associates.  
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All associates have been instructed to stay home if they are sick and are experiencing any  
flu like symptoms related to COVID 19, no matter how mild, and until they have been cleared by a  
medical professional to return to work.  
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We want to remind all customers to consult the CDC for  
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COVID 19  
symptom information and request  
that you follow recommended self quarantine guidelines if you are experiencing any flu like  
symptoms, no matter how mild.  
You can visit  
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Game Stop dot com  
or the Game Stop mobile app to make your  
video game purchases from the comfort of your home.  
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As we all adjust to the new precautionary measures that everyone is taking to help prevent the  
spread of this virus, we want to reassure you that your safety and well being continues to be our  
top priority.  
At Game Stop, we take great pride in having the most passionate and knowledgeable store associates  
in the video game industry.  
We welcome you to visit any of our more than 5,400 global locations,  
but if you have any concerns, please know that our associates are only a phone call away to answer  
any gaming or collectible questions you may have.  
To help simplify your shopping experience, we want to remind you to also visit  
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Game Stop dot com  
or the  
Game Stop mobile app, which offers Buy Online Pickup at Store to make your digital shopping  
experience seamless, personal and faster.  
We are all in this together. That’s what makes the gaming community so strong and special.  
Thank  
you for being a valued customer and doing your part in helping our communities be a safer  
environment – game on.  
Sincerely,  
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George Sherman  
George Sherman  
Chief Executive Officer, Game Stop  
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Copyright  Game Stop, Inc.  
2020   625 Westport Parkway   Grapevine, TX 76051  
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