A Message From Our CEO About COVID 19  
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A Message from Red Lobster CEO Kim Lopdrup  
At Red Lobster, our purpose is to delight seafood lovers, now and for generations.  
That’s why it is  
always our top priority to provide everyone the best experience in our restaurants while protecting  
the health and safety of our guests and employees.  
The desire to keep our team members and guests  
safe has guided the decisions we have made every day for over 50 years, and it is no different now.  
Like each of you, we understand that we share a responsibility to protect our families and  
communities, which has caused us to take a number of actions in response to the novel coronavirus  
(COVID 19) threat.  
To start, we already had robust quality assurance and safety standards in place, which we have  
reinforced.  
We are also closely monitoring and following guidance and advice regarding this illness  
from the Center for Disease Control and Prevention (CDC).  
Thus, we have taken the following  
preventative steps:  
bullet  Reinforcing vigorous cleaning and sanitizing of surfaces across the restaurant including, but not  
limited to, door slash handles, bathroom surfaces, table tops, salt slash pepper shakers, table top devices,  
check holders and menus.  
bullet  Reinforcing our strict operating procedures including our long standing policy of not letting  
employees work while sick.  
bullet  Educating employees on the COVID 19 threat and preventative measures and guidelines by the CDC.  
bullet  Installing PURELL wall mount hand sanitizer dispensers in the lobby and restroom hallway of each  
Red Lobster restaurant.  
When you do not feel up to dining in one of our restaurants, we encourage you to take advantage of  
the various ways we can continue to serve you and your family.  
While all of our restaurants offer  
To Go service, many of our locations now offer curbside pick up and delivery.  
You can access our  
full menu and earn My Red Lobster Rewards points by ordering delivery from  
link  
www dot Red Lobster dot com  
or in  
the My Red Lobster Rewards app.  
Additional delivery options are available through Door Dash, Uber  
Eats, Grub Hub and Postmates.  
This continues to be a fast moving and evolving issue, and we are working diligently to take the  
steps to protect our valued guests and employees. Thank you for your support and trust.  
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Kim A.  
Lopdrup  
Chief Executive Officer  
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