2021 in review: Goodbye 2021  
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emma  
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2021 Year in Review  
Goodbye 2021: The yearlong balance beam event  
2021 was just that: a balance beam competition.  
We’ve all spent the year in the balance between  
virtual life and the return of in person interactions, all while being flexible and prepared for  
each of life’s twists and turns.  
So, let's jump off the beam and take a moment to reflect on this  
year.  
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Emails  
9.340 billion emails  
Emma customers relied on email more than ever, sending 9.340 billion emails that were opened all  
around the world, up 12 percent  on last year.  
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A slash B Testing  
3,029 campaigns tested  
Our customers A slash B tested 3,029 campaigns and created 10,073 automated email journeys, to drive that  
all important engagement, while reducing their workload.  
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New Features  
45 new features  
Listening to our customers was as important now as ever.  
As they leaped into new territories, so  
did we, resulting in 45 new feature releases.  
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Read the full review  
We’re thankful for the opportunity to continue supporting our customers and we’d love to bring in  
the new year with you!  
Of course, we’ve got  
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our predictions for what 2022 may bring  
, but as always,  
we’re prepared to help you take on any leaps, twists or turns with innovation and sophistication.  
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Emma is part of the CM Group family of brands.  
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